Privacy Policy

Access Anywhere Pte Ltd cares about your privacy and are committed to processing your personal data in accordance with fair information practices and applicable data privacy laws. The Access Anywhere entity(ies) responsible for the collection and use of your personal data for the purposes described in this Privacy Statement are indicated in the "How to Contact Us" section of this document.

This Privacy Statement (i) describes how we collect, use, protect, share, and transfer your personal data; and (ii) describes your rights and choices regarding your personal data, and how to exercise those rights with Access Anywhere.

Scope of this Privacy Statement

This Privacy Statement applies to personal data we collect when you visit this website and our other websites and mobile apps that we operate and that reference this Privacy Statement (collectively, the "Websites").

We may also collect information from you in other ways, including information collected during technical support contacts, on registration forms, in person (e.g., business cards), and from third parties. If we provide a separate or supplemental notice when we collect personal data from you, that notice will control to the extent of any conflict.

Personal Data We Collect and How We Collect It

The information Access Anywhere may collect about you includes:

Contact information such as your name, postal address, telephone number and email address.
Information about your professional interests and experiences with our products or services.
Business and marketing information that helps us provide our services to you, including your contact, language and marketing preferences.
Transaction information, including purchase history, order and contract information, delivery and technical support details, and billing information.
Technical information, such as details about your device, your browser, how you use our website, including what pages of our websites you visit and when, and IP addresses.
Security data used for authentication and fraud prevention.

Access Anywhere collects this information in several ways:

Through registration, surveys and other online forms.
As part of an ongoing sales process.
While providing technical support, consultation, live chat or product information.
Through the process of maintaining and upgrading our products.
Through automated means such as communications protocols, email communications, cookies
Through our mobile applications
Through your participation in surveys, contests and promotions.
Through your use of social connectors and Access Anywhere-affiliated social networking areas, including interactions with us on third-party social media platforms.
Through your interest in Access Anywhere ads placed on third-party sites.
Through using statistical analysis or other automated means to make inferences about your interest in particular Access Anywhere products and services.

Personal data or other data collected online may also be combined with information you provide to us through other sources such as product registration, call centres, or in conjunction with events such as trade shows, training seminars, contests and promotions, and conferences. Where permitted by applicable law, other information gathered from social media platforms and other published sources may be added to the data you provide.

We will only collect the information that we deem necessary for the purposes listed below. As a result, we may not be able to address a request or provide a product or a service if we are missing some of this information.

How We Use Your Personal Data

Access Anywhere may use your personal data in the following ways:

To fulfil subscription requests, orders for software and services made online and to provide other information you request.
To provide customer support, and communicate with you about your orders, purchases or accounts with us, requests, questions and comments.
To manage our relationship with our vendors, suppliers and other business partners, and communicate with them.
To inform you about important news about Access Anywhere, our new products and services, product updates, technical support issues, events and special offers we think you may be interested in.
To make the Websites easier for you to use, such as by identifying you across platforms or devices for a consistent user experience, and customizing content and advertising relevant to your interests through analytics and profiling technology.
To protect the security and integrity of Access Anywhere Websites, systems, servers and other technical assets.
To prevent and detect fraud or other prohibited or illegal activity.
To anonymise some of this data where Access Anywhere wants to gain insights about history, processes, operations and customer experiences that do not require information that can be associated with an identifiable individual.
To operate, evaluate and improve our business (including developing new products and services; managing our communications; and performing accounting, auditing, billing, reconciliation and collection activities).
To meet legal requirements, or as required by a judicial process or a government request, and to establish, exercise or defend a legal claim.
To comply with industry standards and our policies.

In addition, we analyse our web services such as browser session page views, registrations, demos, downloads and email responses in aggregate and sometimes at the individual level in order to improve the quality of those offerings and to better tailor our marketing to our customers' needs. We may also use statistical analysis to accomplish the purposes listed above, including to better understand your marketing preferences and tailor our offerings to you.

We may process your personal data for the above purposes when:

It is needed for contract performance or to take steps to enter into a contract with you,
Access Anywhere needs it to comply with certain legal obligations,
Access Anywhere legitimate business interests require it, including for marketing and improving our services, protecting against fraud and other liabilities, ensuring compliance and our ability to assert legal defences, and guaranteeing the security our networks and systems, and
We obtain your consent, for example before sending you promotional emails about Access Anywhere products and services.

How We Share and Transfer Your Personal Data

We will not sell, rent, lease, or disclose your personal data to others except as described in the Privacy Statement.

We may share your personal data with other Access Anywhere entities. Access Anywhere is a global corporation with subsidiaries, and affiliates and business partners in many countries, and with technical systems that cross borders. As a result, when we share your personal data with other Access Anywhere entities, we may transfer this data across country borders, a

Access Anywhere has taken measures to ensure that all personal data is transferred among Access Anywhere entities, in a legally compliant manner.

We may also disclose your personal data to third parties, including:

Our vendors, subcontractors, and processors; and/or business partners for purposes related to those described above
Companies other than Access Anywhere entities in connection with a sale or transfer of all or part of our business or assets
Information you choose to make available to participants in Access Anywhere Support Communities and other online communication channels
Law enforcement or other government officials upon request if we believe such disclosure necessary or appropriate
As we otherwise believe is necessary to protect our rights or property, including the security and integrity of the Websites.

When transfers to these third parties occur, we transfer your personal data in compliance with applicable law, such as by concluding Standard Contractual Clauses with our vendors, subcontractors, processors, and business partners. Where applicable, you can obtain a copy of such Standard Contractual Clauses (from which the commercial information and information that is not relevant has been removed) by sending a request to marketing@accessanywhere.io

Data Security and Data Retention

Access Anywhere takes care to guard the security of your personal data. We apply appropriate physical, technical and organizational measures that are reasonably designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and against all other unlawful forms of processing. We maintain a comprehensive information security program that is proportionate to the risks associated with the processing. We use enhanced security measures when processing any sensitive information, such as by employing encryption technology when collecting or transferring credit card information. Credit card numbers are used only for processing payment and are not used for other purposes.

We keep your personal data for as long as necessary to fulfil the purposes outlined in this Statement, to adhere to our policies, and for any period as legally required or permitted by applicable law.

External Links

Links to third-party websites from our Website are provided solely as a convenience to you. If you use these links, you will leave this site. We have not reviewed these third-party sites and do not control them. Access Anywhere does not assume responsibility for any of these sites, their content, or their privacy policies. Access Anywhere does not endorse or make any representations about them or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do so at your own risk and we invite you to read their privacy policies.

How to Contact Us

If you have questions or complaints in relation with this Privacy Statement, or to exercise your privacy rights described above, please contact us via email at m arketing@accessanywhere.io